Why can't I use Quest Cash to pay for the subscription?

Meta controls the payment process, LIV doesn't manage payments.  We have raised the issue with Meta and have not had a solution yet.

• You must have a back up payment method, ie: credit card on your account
• You must have enough cash (in USD) to pay for the subscription period
• You must be in an eligible country to use Quest Cash (read Meta's FAQ)

If you are still unable to use Quest Cash after meeting these requirements, please submit a ticket to us with the following info.

• If you're on a child or parent managed account (teen)